When are conflict resolution skills required in the consumer service industry?
A. When the customer service representative is following up with a customer after their Issue has been resolved.
B. When the customer service representative has personally offended the customer
C. Any time a customer requires assistance from a customer service representative.
D. When the customer is not in a frame of mind to begin the assessment phase of customer service.​

Answers

Answer 1

Answer:

C

Explanation:

..

Answer 2

Answer:

When the customer is not in a frame of mind to begin the assessment phase of customer service.

Explanation:


Related Questions

1. How does weather impact economics?

2. What are the five MOST damaging types of weather in regards to the economy? How/Why are
there large impacts on the economy when these happen? Explain and/or give examples for each.
a.
b.
c.
d.
e.

Answers

Answer:

we have 4 seasons but here in philippines we just have to it can affect our lifes by just climate change like uhmm rainy day the 4 season is

RAINY

SUNNY

FALL

SNOWY

Throughout the process of establishing its strategy, Acer’s leadership has monitored the strategies of HP and other PC manufacturers to determine the threats and opportunities presented by these competitors. This process is called ________.


A. a threat analysis

B. strategic planning

C. competitive analysis

D. differentiation strategy

E. environmental scanning

Answers

Answer:

C. competitive analysis

Explanation:

From the question we are informed about instance whereby Throughout the process of establishing its strategy, Acer’s leadership has monitored the strategies of HP and other PC manufacturers to determine the threats and opportunities presented by these competitors. In this case The process is called competitive analysis. Competitor analysis can be regarded as a strategic management which involves assessing of both weakness as well as strength of potential competitors. This method helps in identification of opportunities as well as threats.

Trevor us a marketing professional in a small firm. He wants to promote his firms online shopping website. He targets only those customers in his promotional strategy who use online shopping. Which form of marketing does Trevor Demonstrate?


A. Telemarketing


B. Outbound marketing


C. Social marketing


D. Inbound marketing

Answers

Answer:

A. Telemarketing

Explanation:

Before the massification of internet use, telemarketing referred to the use of the telephone for marketing, for example: by contacting potential or existing customers through the phone.

Nowadays, telemarketing mainly refers to the use of the internet for the same purpose, although this is sometimes called "online marketing" as well.

We can see that Trevor is using a telemarketing strategy because it is based entirely on using a website to contact customers who are online shoppers in the first place.

Which of these methods will remove a custom tab stop?
A. Double-click the tab stop.
B. Triple-click the tab stop.
C. Click and drag the tab stop to the left edge of the Ruler.
D. Click and drag the tab stop off the Ruler.

Answers

I think it’s B. Triple- click the tab stop

Answer:

d. Click and drag the tab stop off the Ruler.

Explanation:

Some people will obtain a bachelor’s degree with a focus in fashion design. Then to increase their skill set, they may also obtain a(n) _[blank]_ in a different degree like marketing.

Answers

Answer:

Masters

Explanation:

A Bachelor's degree refers to an academic degree (certificate) awarded to a student by a tertiary institution (university or college) after the completion of his or her educational programme. Bachelor's degree is generally being referred to as first degree because it is the first certification to be acquired by an undergraduate student after the completion of his or her course of study. Mostly, a bachelor’s degree program lasts for four (4) years and in some cases it is typically for five (5) years.

The second (next) degree a graduate obtains after the acquisition of a first degree (bachelor degree) is the master's degree. The advantage of a master degree is that, it can be obtained in a different academic field such as science, engineering, education etc.

Hence, some people will obtain a bachelor’s degree with a focus in fashion design. Then to increase their skill set, they may also obtain a masters in a different degree like marketing.

Answer:

Minor

Explanation:

This is for people who also take fashion design using primavera. I just took the test.

According to the article, what should you do if you suspect your boss of unethical business practices?

Answers

Answer:

Report it to the right person

Explanation:

According to the article titled "What to do when you spot your employer doing something illegal" written by Catherine Conlan.

It says the best thing to do is to report it to the right person.

This is evident when it is stated in the article that "If you reasonably believe your employer is doing something illegal or unethical, you should first bring it to your supervisor’s attention... If it’s your supervisor you suspect, exhaust the chain of command within the company.

Hopefully, the company will investigate the matter. If no one within the chain of command responds, then there is generally a government agency with whom one can file a complaint,"

Answer:

If you suspect your boss of unethical practices you should, first, analyze the "ethical breach" of the situation. Depending on the situation's seriousness, it must be dealt with accordingly. If it is a small situation, it can likely be resolved by simply pointing out the issue, and making sure the proper expectation is stated. If the situation is more serious but not yet illegal, you need to make sure you have all the facts and proof of the situation before reporting it, due to the fact that you could, unfortunately, lose your job. If the situation is considered illegal, you need to report it to Human Resources, without revealing that you reported it, so that they can deal with it properly.

If the cost of production decreases for Tesla’s cars, what effect will this have on consumers who want to buy one???

Answers

Answer:

The consumers will pay more.

Explanation:

Should the production cost increase, the price of  Tesla cars is also likely to increase. Typically, producers are likely to pass the increased costs to the cars' final price. The market price for the cars will go up, meaning customers will pay more for the cars.

Maria is a recruiter with a bachelor's degree in business administration. She is well respected among her peers for her professional standards and understanding of the HR field. However, she has noticed that when she recruits engineers for her company, they sometimes seem unresponsive to her. The most likely reason for this is because Maria:________.

Answers

Group of answer choices.

A. Is not warm enough to the applicants.

B. Is perceived as less credible because she is an HR specialist.

C. Does not give applicants enough information, leaving them with more questions than answers.

D. Comes off as being too professional for someone in the HR field.

E. Is not approaching the candidate with enough skepticism.

Answer:

B. Is perceived as less credible because she is an HR specialist.

Explanation:

Human resources (HR) can be defined as an art of managing, controlling and improving the number of people (employees or workers), functions, activities which are being used effectively and efficiently by an organization.

Hence, human resources managers are saddled with the responsibility of managing and improving the welfare and working conditions of the employees working in an organization.

In this scenario, Maria is well respected among her peers for her professional standards and understanding of the HR field. She noticed that when she recruits engineers for her company, they sometimes seem unresponsive to her. Thus, the most likely reason for this is because Maria is perceived as less credible because she is an HR specialist and as such is considered not to have a deep understanding of the field of engineering to recruit a qualified and experienced candidate.

What is a appropriately
What is a Procedure
What is a Enthusiasm
What is a Conflict
What is a Technique
What is a Obtain
What is a conflict management

have a great day​

Answers

Answer:

-What is a appropriately?

in a manner that is suitable or proper in the circumstances.

-What is a Procedure?

an established or official way of doing something.

-What is a Enthusiasm?

Enthusiasm is intense enjoyment, interest, or approval. The word was originally used to refer to a person possessed by God, or someone who exhibited intense piety.

-What is a Conflict?

a serious disagreement or argument, typically a protracted one.

-What is a Technique?

A technique is a method of doing some task or performing something.

-What is a Obtain?

to come into possession of; get, acquire, or procure, as through an effort or by a request: to obtain permission; to obtain a better income.

-What is a conflict management?

Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict

(^o^)

Answer:

i dont know the answer because i dont know the question

Explanation:

Food, shelter, and clothing are examples of:

Answers

Answer: your basic needs :c

Explanation:

Answer:

Important Resources. Needs. Stuff a homeless person wants. (Give to the homeless tho)

Explanation:

a marketing plan and operating budget are two components of
a.a long range planning
b. a business plan
c. short range planning
d. a staff planning

Answers

pretty sure the answer is a or b

1. ____ includes studying what people want and designing a product's packaging

A.Marketing

B.Management

2.Shopping at Walmart and paying cash for your purchases is a marketing strategy called ____

A.Promotion

B.Pricing​

Answers

1. marketing
2. pricing

At what point does an idea-driven enterprise run into problems and At what point does a market-driven enterprise run into problems?

Answers

Idea-driven businesses face unique challenges during growth. ... Their innovation is born from a deep desire to change the way people think about ... to shed light on the different stages of idea-driven business and what problems each stage ...

Idea-driven firms confront particular difficulties as they expand. Their creativity is the result of a strong desire to alter how people think, to shine a light on the many stages of the idea-driven company, and the issues that each level faces.

What is firm?

A firm is a for-profit business entity that offers professional services, such as a corporation, limited liability company (LLC), or partnership. Most businesses only have one location. On the other hand, a business company is made up of one or more physical locations that are all owned by the same person and have the same EIN (EIN).

The term "firm," when used in a title, is frequently connected to companies that offer expert legal and accounting services, but it may also refer to a wide range of companies, including consulting, marketing, and graphic design firms, among others.

The name of the company is often used for commercial purposes, but the level of legal protection—for owners or employees—depends on the ownership structure that was used to establish the company. Corporations, for example, offer a higher level of legal protection than other forms of organizations. The idea of a mature company with a strong foundation already exists.

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why would you want to offer a down payment on an item such as a car or a house?​

Answers

Answer:

A down payment helps the buyer to obtain ownership of the property or vehicle and also helps them to reduce the monthly payment towards the mortgage principal and interest. The buyer can get a lower interest rate by paying a higher down payment.

When you buy expensive items with a loan, you often need to make a down payment to cover a portion of the purchase price. That initial payment is often critical for getting approved, and it can affect your borrowing costs throughout the life of your loan. As a result, it’s wise to understand how down payments work so you can choose the right down payment amount.

If your answer is zero, enter "O". a. Under a 2017 divorce agreement, Joan is required to pay her ex-husband, Bill, $2,340 a month until their daughter is 18 years of age. At that time, the required payments are reduced to $1,638 per month 1. How much of each $2,340 payment may be deducted as alimony by Joan? 2. How much of each $2,340 payment must be included in Bill's taxable income? 3. How much would be deductible/included if the divorce agreement were dated 2019? b. Under the terms of a property settlement executed during 2018, Jane transferred property worth $577,350 to her ex-husband, Tom. The property has a tax basis to Jane of $461,880 1. How much taxable gain must be recognized by Jane at the time of the transfer? 2. What is the amount of Tom's tax basis in the property he received from Jane?

Answers

Answer:

$2,400 in 2019 are deductible as alimony.

Step-by-step explanation:

Hillary get divorced in the year = 2016

She has to pay her ex-spouse $200 per month until her son reaches 18 years of age in 7 years.

His son will reach of the age of 18 = 2016 + 7 = 2023

She has to pay $200 till 2023 and $120 thereafter.

Her payments are deductible as alimony in 2019 would be = $200 × 12

                                                                                                 = $2,400

$2,400 in 2019 are deductible as alimony.

$2,400 in 2019 are deductible as alimony.

Hillary get divorced in the year = 2016

She has to pay her ex-spouse $200 per month until her son reaches 18 years of age in 7 years.

His son will reach of the age of 18 = 2016 + 7 = 2023

She has to pay $200 till 2023 and $120 thereafter.

Her payments are deductible as alimony in 2019 would be = $200 × 12 = $2,400

What is an alimony?

Alimony is a legal obligation on a person to provide financial support to their spouse before or after marital separation or divorce. The obligation arises from the divorce law or family law of each country. The purpose of alimony is to limit any unfair economic effects of a divorce by providing a continuing income to a non-wage-earning or lower-wage-earning spouse.

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When Martin reads a story out loud, he stops to emphasize all important words and even makes funny voices to go along with the story. What element of reading fluency is Martin using?
rate

accuracy

speed

expression

Answers

Answer:

It's expression or on edge D

Explanation:

Answer:

D

Explanation:

good luck :)

What is an accurate definition of experience?

the collection of things a person has done
a natural ability a person is born with
a subject a person would like to learn more about
the factors that have influenced a person throughout life

Answers

Answer: A)the collection of things a person has done

Explanation: just answered it EDGE 2021

Answer:

A on edge

Explanation:

. You use the utility company’s budget plan for paying your home heating bills. You pay $75 per month for 9 months. Your actual bills are: $28.95, $46.15, $68.46, $109.34, $115.26, $94.19, $75.66, $51.97, $49.16. Compute the average for 9 months.

Answers

Answer:

$71.01

Explanation:

An average is a number expressing the central or typical value in a set of data, in particular the mode, median, or (most commonly) the mean, which is calculated by dividing the sum of the values in the set by their number.

Given

September, $28.95;

October, $46.15;

November, $68.46;

December, $109.34;

January, $115.26;

February, $94.19;

March $75.66;

April, $51.97; and

May, $49.16.

Step two:

Total amount= 28.95+46.15+68.46+109.34+115.26+94.19+75.66+51.97+49.16= 639.14

Total number of monts= 9

Average= 639.14/9

Average= $71.01

When businesses are waiting for a customer to pay them for
merchandise they bought on credit, the money owed to the business is
part of the business's? *

Answers

A liability is something a person or company owes, usually a sum of money. Liabilities are settled over time through the transfer of economic benefits including money, goods, or services. Recorded on the right side of the balance sheet, liabilities include loans, accounts payable, mortgages, deferred revenues, bonds, warranties, and acrrued expenses
The money owed to the business is considered a part of the businesses assets.

Do many companies like it when you look like a fool?

A. No. All companies just want to help us.

B. Definitely! The job of many companies is to make money, not to do what is right for you... If you look like a fool, they make more money.

C. No. The government protects you against companies when they try to make you look like a fool.

D. Yes. All companies try to make you look like a fool.

Answers

Answer:

A

Explanation:

I dunno what to say lol-

No. The government protects you against companies when they try to make you look like a fool. Therefore option C is correct.

What is A Company?

A company is a legal body created by a group of people to conduct and manage a business enterprise, whether it be commercial or industrial. Depending on the corporate legislation of its jurisdiction, a business may be set up in a variety of ways for tax and financial liability purposes.

When a corporation registers with the government and under the provisions of the companies act, it can begin conducting business. A memorandum of association, board of directors, share prices, shareholders, name, office, phone number, address, and other legal documents are required as part of the protracted registration process for a corporation.

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The careful allocation of expenses so that each person pays his or her share is called:

Group Budget

Careful Spending

Logistics

Answers

Answer:

Group Budget

Explanation:

A budget is a plan of expenditure. It shoes show expected funds will be used. A budget can be prepared for an individual, a group, a company, or a country.

A group budget will details how a group is planning to use its funds. When it comes to the distribution of funds among members, a group budget shows the total amount to be distributed, and the amount each member will get.

Why is flexibility the most obvious benefit of road transportation? (Select all that apply.)

Transportation companies can employ driving teams of two drivers in the same truck to increase haul times and daily mileage.
Trucks can go anywhere that there are roads.
Truck shipments are impervious to weather conditions like fog, ice, heavy rain, and snow.
Transportation companies can set up systems for having a truck driver approaching his or her maximum driving hours take freight to a drop location where a fresh driver can pick it up and continue on with it.

Answers

Answer:

Trucks can go anywhere that there are roads.

Explanation:

Road transport is considered flexible due to the extensive road network. Practically, they are roads almost everywhere including, cities, estates, and villages. As long as there is a road, trucks will get there. Road transport will reach almost any destination as long as there is a road. This is the reason road transport is flexible.  

Refer to this income statement to answer the question below. Forks Gym Income Statement For the Month Ended August 31, xxxx Revenue: Membership Fees Revenue Rental Revenue Instruction Revenue Total Revenue 10,000.00 3,000.00 4,000.00 17,000.00 Expenses: Advertising Expense Rent Expense Utilities Expense Total Expenses 3,000.00 4,000.00 1,000.00 8000.00 Net Income 9,000.00 What is the total revenue for membership fees?

Answers

Answer:

The total revenue for membership fees is $10,000.00

Explanation:

As per given data

Revenue:

Membership Fees Revenue 10,000.00  

Rental Revenue _________3,000.00

Instruction Revenue ______4,000.00  

Total Revenue __________17,000.00

Expenses:

Advertising Expense _____3,000.00

Rent Expense __________4,000.00

Utilities Expense ________1,000.00

Total Expenses  _________8,000.00

______________________________

Net Income ____________9,000.00

_______________________________

Net Income is calculated as follow

Net Income = Total revenue - Total Expenses = 17,000.00 - 8,000.00 = 9,000.00

Total revenue for the membership fee is in the revenue section and it is 10,000.00 only.

Calculate the net pay using the following information:
Gross pay = $700
FICA tax = $55.90
Federal taxes = $85
State taxes = $20.44
Local taxes = $0
Health insurance =$47.50
Net pay = ?

Answers

Answer:

$ 491.1

Explanation:

Net pay is the take home pay salary. it is calculated by subtracting  all deduction from the gross pay

Total deductions =$55.90 +$85 + $20.44 + $0, +$47.59

Total deductions = 208.84

Net pay = Total sales - taxes

=$700 - $208.84

=$ 491.36

Each fire department member has a specific duty to perform. Match each position with the appropriate role or responsibility.

Answers

Answer:

I'm working on this too man. lemme finish it up and ill tell you the answers

Explanation:

An NOL has the potential to lower income and reduce taxes for the taxpayer

Answers

Answer:

The correct response is "for the carryover or carryforward year".

Explanation:

NOL usually happens that whenever a taxpayer's corporate taxable income exceeds his corporation yearly revenue. The whole NOL could be utilized to back split from several other taxable incomes, which have become perhaps throughout the future, in other words, managed to carry forward. Throughout the current environment, and there'll be revenue, NOL would be adapted and the tax burden would be whittled down either by NOL proportion.

You are taking a $5000 loan. You will pay it back in four equal amounts, paid every 6 months starting 5 years from now. The interest rate is 12% compounded semiannually. Calculate: The effective interest rate The amount of each semiannual payment The total interest paid

Answers

Answer:

Following are the solution to the given point:

Explanation:

Calculating the value of the effective interest rate:

Formula:

[tex]\text{Effective interest rate} =\frac{\text{annual nominal rate of interest}}{\text{compound year}}[/tex]

                                  [tex]=\frac{12}{2} \\\\ =6\%[/tex]

Calculating the value of Effective annual rate of interest:

[tex]=(1+ \text{The effective rate})^{\text{(compound number )}} -1[/tex]

[tex]=(1+0.06)^2 -1\\\\=(1.06)^2 -1\\\\=1.1236-1\\\\=0.1236\\\\=12.36 \%[/tex]

Calculating the Amount in each semiannual payment:

[tex]= 5000 \times (\frac{F}{P}, 6\% ,9) \times (\frac{A}{P}, 6\%,4)\\\\= 5000 \times 1.689479 \times 0.288591\\\\= 2437.85[/tex]

Calculating the value of the total interest paid:

[tex]= 2437.85 \times 4 - 5000\\\\= 9751.40-5000\\\\ = 4751.40[/tex]

Need a slogan for my product for business class

Answers

what’s the product??
I hope your business goes somewhere one day! Good luck mate.

your merchant fee is 2.5 %. your customers paid you $3,000,000 through credit cards. what is your total merchant fee?

Answers

Answer:

$75,000

Explanation:

he merchant fee will be 2.5% of $3,000,000

=2.5/100 x $3,000,000

=0.025 x $3,000,000

=$75,000

Please help!!!!!!!
When a business becomes a corporation, it would be identified by which of the following characteristics?

A)Business owned by one person

B)Business owned by two or more people who operate the business as co-owners

C)Business recognized by law to have a life of its own

Answers

Answer: B

Explanation:

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