Explain how operations management activities affect the customer experiences described in the anecdote at the beginning of chapter 1. What "moments of truth" would a customer at Disney World encounter? Think about the total experience including lodging, food service, shopping, and transportation, as well as theme park attractions and operations.

Answers

Answer 1

Operations management activities at Disney World have a significant impact on the customer experience.

Customers are surrounded by well planned and carried out operations from the time they reserve their trip until they check in at the resort. An enjoyable experience should be established via a smooth and quick booking procedure and hotel check-in. Customers anticipate being able to quickly navigate the park's grounds, locate food and restrooms, and access attractions and entertainment with little wait time once they arrive. The standard of the food, hotel, and other amenities can also have a significant impact on how customers feel. Additionally, Disney World's general ambiance and attention to detail, including the facilities' cleanliness and personnel friendliness, contributes to visitors' enjoyment of their stay. All of these "moments of truth" have the power to either improve or worsen the visitor's Disney World experience.

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Related Questions

IZSA
11. Laser Research, Inc., is sending their five-person research team to a three-day conference to
learn a new automated lab procedure. One researcher earns $336 daily, two earn $360 daily.
and two earn $390 daily. What will the three-day conference cost Laser Research, Ine, in
lost productivity for the five researchers?

Answers

Answer:

The three-day conference will cost Laser Research, Inc. $ 5,508 in lost productivity.

Explanation:

Given that Laser Research, Inc., is sending their five-person research team to a three-day conference to learn a new automated lab procedure, and one researcher earns $ 336 daily, two earn $ 360 daily and two earn $ 390 daily, to determine what will the three-day conference cost Laser Research, Inc, in lost productivity for the five researchers, the following calculation should be performed:

336 x 3 + 360 x 2 x 3 + 390 x 2 x 3 = X

1,008 + 720 x 3 + 780 x 3 = X

1,008 + 2,160 + 2,340 = X

5.508 = X

Thus, the three-day conference will cost Laser Research, Inc. $ 5,508 in lost productivity.

Budgeting for needs
Select the items that are needs from your credit card statement
Last Month
Groceries $200
Movie rentals $15
Concert Tickets $120
Internet Services $60
Fitness Class $35
Go-Kart racing $50

I've tried so many combinations and none of them work. I assume groceries is 100% one of the options. Can't seem to find the others.

Answers

Answer:

groceries

Explanation:

This type of interest is the most desirable.

a. annually
b. semiannually
c. quarterly

Answers

Answer:

semiannually

Explanation:

Question 11 of 40
Which of these is most likely to threatened a company's financial security?
A. shoplifting
B. social security numbers
C. infringement
D. embezzlement
SUBMIT

Answers

Social security numbers I do believe! :)

Answer: I’m pretty sure it’s D. embezzlement.

Explanation:

Embezzlement is described as theft or misappropriation of funds placed in one's trust or belonging to one's employer. Not sure though!

You can buy a computer with your credit card and pay for it over the course of one year. With an interest rate of 16 percent, you would need to pay $181.46 for 12 months to pay off the charge. You can rent the computer for 12 months for $200 per month and, at the end of the rent period, buy it for $300. How much will you save by purchasing the computer with your credit card instead of using the rent-to-own plan?

Answers

Answer:

you can save $522.48 by purchasing the computer with the credit card

Explanation:

total money paid to the credit card company = $181.46 x 12 = $2,177.52

total money paid for renting the computer = $200 x 12 = $2,400, plus the final payment = $2,400 + $300 = $2,700

money saved by using the credit card = $2,700 - $2,177.52 = $522.48

Determine the effect on country demoffrage's GDP for a tourist spends on a seafood dinner at a resturant

Answers

Answer:

GDP will increase

Explanation:

Gross domestic products is the total monetary value of all goods and services produced in the country. When a tourist spends on a seafood restaurant then the services produced in the country are sold and value is generated for the country. The Gross domestic product of country rises,

how can exchange rates change to reduce the wage differential between countries​

Answers

Answer:

The exchange rate is the value for which one currency can be exchanged for another. Thus, for example, 20 Mexican pesos are needed to acquire an American dollar.

Technically, it could happen that a country changes its exchange rate with respect to a hard currency (such as the Dollar or the Euro) through fixed exchange rates, in order to increase the value of the salaries of its citizens, measured in international currencies. For example, if the Mexican government fixed a parity between the dollar and the peso of value 1 to 1, the minimum wage of Mexicans would go from being worth $ 215 to multiplying by 20, that is, to $ 4,300.

Now, in practice, this situation is practically impossible, since it would imply a monetary modification in the country that makes the adjustment, since otherwise it would imply an unprecedented inflationary peak.

Which of the following laws limits the hours and types of duties in which teens can work​

Answers

Fair Labor Standards Act

A loan made to the government that pays a fixed amount of interest at a
certain time is a
A. savings account
B. bond
C. stock
D. hedge fund

Answers

Answer:

B. Bond

Explanation:

Did the test.

When a loan made to the government which provides a fixed amount of interest at the end of the period, then that is treated as a bond.

Option B is correct.

What is an interest?

An interest is a kind of charge being levied on the borrowed funds till its maturity. It can be based on monthly, yearly or quarterly depending upon the lender.

A type of financial security that is being tradeable in the stock market is called a bond. It can be issued by the companies or even sometimes the government in the monetary market. The investors who acquire the bonds for certain period of time, usually five years, then those investors are called as bond investors or bondholders.When the term of bond ends, that is, the maturity period, then the bond investor gets the principal amounts along with interest. There are various categories of bonds issued with varying maturities and features.

Therefore, the description written in option B is correct.

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The County Commission of Benton County adopted its General Fund budget for the year ending June 30,comprising estimated revenues of $3,200,000 and appropriations of $2,900,000.Benton County utilizes the budgetary accounts required by GASB standards.The journal entry to record budgeted appropriations will include
A) A credit to Appropriations,$2,900,000.
B) A credit to Encumbrances,$2,900,000.
C) A debit to Estimated Expenditures,$2,900,000.
D) A credit to Budgetary Fund Balance,$2,900,000.

Answers

D is the correct answer

Career Cluster
If your dream is to be an elementary school teacher, the
might be best for you.
A. Education and Training
B. Human Services
C. Health Sciences
D. Training and Instruction

Answers

Answer: A

Explanation

The Two types of wills are:
- formal and holographic
- legal and fake
- formal and casual
- none of the above

Answers

3 won I think if not sorry

Tom is the aerobics coordinator at a fitness center. He needs a more efficient way for his instructors to share information. Class schedules are updated on a regular basis. Instructors need to indicate when they cannot teach a class and other instructors need to be able to sign up to cover the class. Instructors also often attend training classes and learn new procedures. Having a place to share their learning and update procedures will benefit them and their clients. Cindy is taking a business class and told Tom about a great tool that will serve their needs. What was the technology tool Cindy told Tom about

Answers

Answer:

wikis technological tool

Explanation:

As regards to the case above, the technology tool Cindy told Tom about is wikis technological tool . A wiki can be regarded as collaborative tool that provides students with enablement to make contribution and to perform modifications on one or more than one pages of course related materials. This tool is collaborative in nature, as a result of this, it facilitate community-building within a course. a wiki can be regarded as a web page and a collaborative software that has an open-editing system. It was set up to

the lexicon by Ward Cunningham who was a programmer

Why do corporations, companies, and government agencies use formal application forms?

Answers

Answer:

due to the amount of employment requests , they need a uniform document to organize records and identify candidates' skills

Explanation:

30 points please help!
Olive's organic Baby food believes their reputation is being put down by a competitor because of their untruthful advertising. Which of the following types of business tort is this?
a. fra ud
b. crim inal
c. defam ation

Answers

Answer:

i believe is fraud

Explanation:

if you find it helpful pls give me the points

Forrester Company is considering buying new equipment that would increase monthly fixed costs from $120,000 to $150,000 and would decrease the current variable costs of $70 by $10 per unit. The selling price of $100 is not expected to change. Forrester's current break-even sales are $400,000 and current break-even units are 4,000. If Forrester purchases this new equipment, the revised break-even point in units would:

Answers

Answer:

"Decrease by 250" is the appropriate response.

Explanation:

The given values are:

Revised fixed cost,

= $150,000

Current selling price,

= $100

Current variable cost,

= $60

Current contribution will be:

=  [tex]Current \ selling \ price-Current \ variable \ cost[/tex]

=  [tex]100-60[/tex]

=  [tex]40[/tex]

Now,

The revised BEP will be:

=  [tex]\frac{Revised \ fixed \ cost}{Revised \ contribution}[/tex]

On substituting the values, we get

=  [tex]\frac{150,000}{40}[/tex]

=  [tex]3750 \ units[/tex]

hence,

=  [tex]4000-3750[/tex]

=  [tex]250[/tex]

Thus the above is the correct answer.

Help me please... help

Answers

Mate your answer is B

Hope my answer helps you

Answer:

A

Explanation:

by having lower prices there may be a chance of selling more and therefore gathering more money. if that makes any sense ?

Which statement best explains why the United States grew into a world
economic power in the 20th century?
O A. The United States prevented other countries from abandoning the
gold standard.
O B. The United States increased its participation in international trade.
C. The United States put effective trade barriers in place to limit trade
with other nations.
D. The United States stayed out of major world wars and instead
made economic investments.

Answers

Answer:

B. The United States increased its participation in international trade.

Explanation:

The correct option is - B. The United States increased its participation in international trade.

Which phrase best completes the diagram?
Macroeconomic Goals for a Society
?
Stable prices
Economic growth
A. Increased inflation
B. Per capita GDP
C. Full employment
D. Decreased production

Answers

Answer:

Full Employment

Explanation:

just took the test

The phrase that best completes the given diagram is the full employment. Option C is correct.

What is macroeconomic?

Macroeconomics is defined as a discipline of economics that studies an economy's whole performance, behavior, structure and decision-making.

This includes the economics of the country, region, and the world. The main goal of macroeconomics involves the full employment, then if the country is fully employed, this will make the prices stable and at last the economic growth occurred.

Therefore, option C is correct.

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Often, an objection is simply a request for

A. a discount

B. a different salesperson

C. more time

D. more information

Answers

Answer:

C. and D.

Explanation:

An Objection is when a certain something strongly disagrees with a reasoning But that reasoning can be very challanging to be dealt with. an expression or feeling of disapproval or opposition; a reason for disagreeing.

How do businesses compete for customers?

Answers

Answer:

marketing team and review resources

Read the scenario below and then answer the question. Sample scenario: Scientists have created a new grass seed that stops grass growth at a specific length, eliminating the need to mow the lawn. The price of this seed is high, but many consumers still want to use it. As a result, several different producers supply a large amount of this seed to consumers. In order to attract consumers to their product, some producers lower their prices and supply fewer bags of seeds. What is the best description of the grass seed that is described in this scenario

Answers

Answer: a good with an elastic supply

Explanation:

Price elasticity of supply simply refers to how the changes in market price of a good bring about a responsiveness to the supply of such good.

Based on the information given, the best description of the grass seed that is described in this scenario is that it's a good that has an elastic supply. This is because the price of the good in thus case, is sensitive to the changes in the price.

Answer:

It's a good with an elastic supply

Explanation:

edge 2021

Which is considered a tertiary source?

A.) A Wikipedia article

B.) An autobiography

C.) A government record

D.) A journal entry

Answers

Answer:

A Wikipedia article.

Explanation:

A tertiary source are sources that compile info from other sources.

Answer:

B. An autobiography

Explanation:

It's a 3rd person source

Direct mail is considered a push marketing strategy since the mail is “pushed" on tourists.

A.) True
B.) False

Answers

a).....................

It's True that direct mail is considered a push marketing strategy since the mail is "pushed" on tourists

What is Push marketing?

"A push marketing strategy, also called a push promotional strategy, refers to a strategy in which a firm attempts to take its products to consumers – to “push” them onto consumers.

In a push marketing strategy, the goal is to use various active marketing techniques to push their products to be seen by consumers, sometimes right at the point of purchase.

One of the main objectives of push marketing is to reduce to as small as possible the amount of time that elapses between the customer seeing a product and making a purchase decision to buy the product."

Examples of Using a Push Marketing Strategy:

With a push marketing strategy, the firm takes the product to consumers. Consumers are introduced to, or reminded of, the product through any of several available push marketing methods:

Direct selling to customers – e.g., a car salesman who meets customers in the company’s auto showrooms

What is tourist?

Tourism is the generic term used to cover both demand and supply that has been adopted in a variety of forms and used throughout the world.

A tourist is a person who travels away from where they live to partake in leisure or business [tourism] activities for a specified period of time.

Types of tourists vary and tourists can sit anywhere along the spectrum between allocentric explorers and mass organized holidaymakers.

Hence, option A is the correct answer

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Suppose the city of Austin, TX chooses to regulate the number of street vendors operating near the University of Texas by requiring each vendor to own a permit in order to operate. The city gives free permits to all existing vendors and announces that no new permits will ever be issued. Prior to regulation, the costs (including implicit costs) of operating were $85,000 and revenues were $150,000. The city ordinance allows the permits to be bought and sold without restriction. The permits have no expiration date. The interest rate is 10 percent. After regulation, existing street vendors earn an
A. accounting profit of zero.
B. economic profit of $130,000.
C. economic rent of $65,000
D. economic loss.

Answers

Answer:

economic rent of $65,000

Explanation:

Economic rent is the amount of money paid in excess to a factor of production in excess of what is socially optimum

Economic rent = $150,000 - $85,000 = $65,000

Accounting profit= total revenue - explicit cost

Total revenue =price x quantity sold  

Explicit cost includes the amount expended in running the business. They include rent , salary and cost of raw materials

Economic profit = accounting profit - implicit cost

Implicit cost is the cost of the next best option forgone when one alternative is chosen over other alternatives

Without the regulation, economic profit would be driven to zero.

A assessment may alter the content of a sales pitch.

True
False

Answers

The answer is true

This is because a assessment is a process of determining needs, and or gaps between conditions. And a sales pitch is a sales presentation where a salesperson explains the benefits of their business.

Knowing all of this information, a needs assessment can alter the content of a sales pitch.

Retail websites can most advisedly grow their email list by Group of answer choices automatically putting all customers on the broadcast email list require an email sign-up before allowing customers to shop on the site putting an email sign-up pop-up advertisement on every page of the website allowing customers to sign up for the email list during the checkout procedure

Answers

Answer:

Allowing customers to sign up for the email list during the checkout procedure

Explanation:

Mobile Shopping

This is on a rapid increase and a common trend due to the popularity of smartphones and tablets, mobile shopping is the practice of purchasing goods or services using a mobile device. There is the act of shopping online using a computer, only with a smaller screen. Mobile shoppers can complete their transactions either on a retailer's mobile site or with the use of an app.

Email marketing has information about deals that might interest its customers. Customers usually do not like stress and one of the best way to sign up for emails is during checkout time for goods bought.

pls can someone buy me the upgrade i beg youuu :(

Answers

what upgrade are you talking about

Answer:

no

Explanation:

Emily and Steffi work at Education Yours, a nonprofit educational institution. Steffi, newly hired on a temporary teaching assignment, was asked last month by her supervisor to teach an online course. Being new to online teaching, Steffi is considering her efficacy. She talks to Emily and other individuals who have been teaching online for several years. Emily takes pride in her teaching and always approaches her teaching with total enthusiasm. Emily tells Steffi that she believes exerting a high level of effort will result in a successful performance in her online teaching. Which of the following best describes Emily's belief about exerting a high level of effort?
A. Equity
B. Instrumentality
C. Expectancy
D. Emotional cues
E. Valence

Answers

Answer: expectancy

Explanation:

The option that describes Emily's belief about exerting a high level of effort is "expectancy".

Expectancy theory, simply suggests that the behavior of people are motivated as a result of the results that they expect.

Therefore, Emily's belief that a high level of effort will result in a successful performance in her online teaching shows that she's motivated based in what she wants to achieve which is what the expectancy theory entails.

Personal selling used to be more common.

True
False

Answers

The answer is true as in true
Answer : true personal selling used to be more common


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