Answer:
oreign exchange risk is a financial risk that exists when a financial transaction is denominated in a currency other than the domestic currency of the company.
Foreign exchange risk refers to the losses that an international monetary transaction can also incur because of forex fluctuations. Forex chance also can have an effect on investors, who change in international markets, and groups engaged in the import/export of products or services to multiple nations.
Why is foreign exchange risk important?foreign exchange (FX) risk management is crucial for any agency it's doing worldwide commercial enterprise. The values of primary currencies continuously range towards each other, developing income uncertainty for your commercial enterprise. Many companies like to put off this uncertainty by way of locking in destiny exchange fees.
The trade-rate hazard may be the single biggest risk for holders of bonds that make hobby and primary bills in overseas foreign money. for instance, anticipate XYZ employer is a Canadian organization and pays hobby and important on a $1,000 bond with a 5% coupon in Canadian bucks.
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Once level 3 of the national lockdown was announced, Nando’s was able to offer its customers safe, sanitised and almost contactless takeaway meals, with the introduction of their “Kerbside Collections” initiative. The implementation of level 3 lockdown was a variable in the _______________ macro-environment that affected businesses across South Africa. a. political-legal b. economic c. socio-cultural d. environmental
The implementation of level 3 lockdown was a variable in the economic macro-environment that affected businesses across South Africa.
What is the Alert Level 3?This referred to the phase of South-Africa restrictions in place during the State of Disaster that requires all South Africans to stay at their place of residence to prevent the spread of Cov-id-19.
Hence, the implementation of level 3 lockdown was a variable in the economic macro-environment that affected businesses across South Africa.
Therefore, the Option B is correct.
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Skill #1 self and social Awareness
Skill description: What does the self and social Awareness skill look like in your career/industry?
The self and social awareness skill in your career/industry include emotional awareness, active listening and empathy.
What is self and social awarenessSelf-awareness is when an individual is aware and conscious of her actions and inaction. It is very important in relating at the work place.
The ability to study other people emotion and also sympathize with them, the ability to speak maturely and not just rudely to you co-employee is very important in creating a good atmosphere at the work place and a good social skills.
Therefore, The self and social awareness skill in your career/industry include emotional awareness, active listening and empathy.
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A financial plan is most influenced by what
A financial plan is more influenced by economic factors, values, goals and the current scenario.
What is a financial plan?It corresponds to a personal or organizational strategy to achieve financial goals through planning for the use of financial resources. Factors that influence financial planning are mastery of finance, social well-being, financial inclusion and financial literacy.
Therefore, financial planning is impacted by environmental and personal circumstances that will affect resource allocation needs to achieve goals and objectives.
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Simple and avoidable errors are made in hospitals each day, causing patients to die. Inspired by two tragic medical mistakes-his father's misdiagnosed cancer and sloppiness that killed an 18-month-old child at Johns Hopkins- Dr. Peter Pronovost has made it his mission, often swimming upstream against the medical culture, to improve patient safety and prevent deaths. He began by developing a basic 5-step checklist to reduce catheter infections. Inserted into veins in the groin, neck, or chest to administer fluids and medicines, catheters can save lives. But every year, 80,000 Americans get infections from central venous catheters (or lines), and over 30,000 of these patients die. Pronovost's checklist has dropped infection rates at hospitals that use it down to zero, saving thousands of lives and tens of millions of dollars. His steps for doctors and nurses are simple: (1) wash your hands; (2) use sterile gloves, masks, and drapes; (3) use antiseptic on the area being opened for the catheter; (4) avoid veins in the arms and legs; and (5) take the catheter out as soon as possible. He also created a special cart, where all supplies needed are stored. Dr. Provonost believes that many hospital errors are due to lack of standardization, poor communications, and a noncollaborative culture that is antiquated and toxic." He points out that checklists in the airline industry are a science, and every crew member works as part of the safety team. Provonost's book has shown that one person, with small changes, can make a huge difference.
a. According to the above study and in reference to lecturers relate organizational culture determines three functions of organizational culture (4mks)
b. Different quality management gurus have taken different approach towards quality, compare Deming and Feigenbaum approach (5mks)
C. Explain why quality is free according to the above study (4mks) d. Explain business process Re-engineering relevant to the above hospital (5mks)
quality management (4mks)
e. Describe how Dr Provonost carried out a benchmark of the hospital |(4mks)
f. Explain four barriers that Dr. Provonost may face in implementing total
g. Identify four Characteristics of quality customer service in the above hospital (4mks)
The functions of organizational culture include facilitating collective environment and giving members a sense of identity.
What is organizational culture?It should be noted that organizational culture simply means the collection of values and expectations that guides the actions of employees.
The functions of organizational culture include:
Facilitating collective environment.
Giving members a sense of identity.
Promotion of relationship.
According to Feigenbaum approach, the steps to improve quality include quality technology, quality leadership, and organizational commitment.
It is stated that quality is free because the road to perfect goods and services is simply through prevention.
Business process re-engineering is relevant to the above hospital to achieve improvement in productivity.
Dr Provonost carried out a benchmark of the hospital by comparing the processes and the sharing of the best practices in clinical care.
The barriers that Dr. Provonost may face in implementing total quality include job apathy, poor existing quality measures, lack of accountability, and lack of good communication with employees.
The characteristics of quality customer service in the above hospital include:
A positive attitude.
Patience.
Empathy.
Delivering respect to patients.
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. What must be the beta of a portfolio with E ( rP ) =18%, if rf
=6% and E ( rM ) = 14%?
The beta of the portfolio must be 1.50.
What is the beta?Beta is a measure of the systemic risk of a portfolio. The value of beta can be determined using the capital asset pricing model.
According to CAPM :
Expected portfolio return = risk free + beta( expected market return - risk free return)
18% = 6% + b(14 - 6)
18% = 6% + 8b
18% - 6% = 8b
12% = 8b
b = 12 / 8 = 1.50
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Assume the government sets a price ceiling, or maximum price800 rent per month Based on the graphwhat will be the outcome of this price
The outcome of the ceiling price $800 rent is that the quantity supplied will remains at the same.
What is a price ceiling?This refers to a price order by the government that keeps a price from rising above a certain level known as the “ceiling”.
In the graph, the horizontal line at the price of $800 shows the maximum price set by the rent control law.
The forces that shifted the demand curve to the right are still there, but, at this price, the quantity supplied will remains at the same 15,000 rental units although the quantity demanded is 19,000 rental units.
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Answer: There will be a rental housing shortage.
Explanation:
Problem 6-11 (Algo) Money Laundry has 11 washers and 15 dryers. All orders are first sent to wash and then to dry. It takes on average, 30 minutes to wash one order and 30 minutes to dry. a. What is the capacity of the washing stage? (Round your answer to 2 decimal places.) b. What is the capacity of the drying stage? (Round your answer to 2 decimal places.) c. Identify the bottleneck(s). multiple choice 1 Washer Correct Dryer d. What is the capacity of Money laundry? (Round your answer to 2 decimal places.) e. If Money Laundry would like to increase the capacity by buying one more machine, should they buy a washer or a dryer? multiple choice 2 Washer Correct Dryer The manager, Mr. Money, decided not to buy a machine. He still has 11 washers and 15 dryers. The manager estimates that on average Money Laundry receives two orders every hour. The manager also finds that on average there are five orders in the washing stage and seven orders in the drying stage. f. What is the utilization of washers, on average? (Round your answer to 2 decimal places.) g. What is the utilization of dryers, on average? (Round your answer to 2 decimal places.) h. On average, how long does it take an order to finish the washing process, from the time the order is received? (Round your answer to 2 decimal places.) i. On average, how long does it take an order to finish the drying process, from the time the order finishes the washing process? (Round your answer to 2 decimal places.) j. On average, how long does an order stay in Money Laundry? (Round your answer to 2 decimal places.)
The answers about capacity utilization are given as follows:
A - 20 Units/Hour
B - 22.5 Units per hour
C - The Lowest capacity station that comprises the entire process
D - The capacity of the Money Laundry is 20 order/Hour
E - T increase the capacity of the washing stage, one machine must be purchased
F - Capacity Utilization is 40%
G - Utilization of dryers on average is 35.60%
H - The flow time is given as 37.50 minutes
I - Flow time for the washing process is 52.5 minutes
J - On average, it takes 90 minutes for an order stay in Money Laundry.
What is the capacity utilization?Capacity Utilization or Efficiency refers to an organization's use of manufacturing and production capacity at any one time.
What is the explanation for the above answers?A - Efficiency of the Washing Machine stage:
The formula for this is given as:
(No. of Washers * Time Available)/Processing Time
= (10 * 60)/30
= 20 Units /Hour
B - Capacity or Efficiency of Drying
= (15 * 60)/40
= 22.5 Units
C - What are the bottlenecks?
The bottlenecks is indicated in the unit with the lowest capacity. This is the Washing Stage. This is because it has the lowest capacity per hour.
D - What is the capacity of Money laundry?
The capacity of an organization is judged by the capacity of it's bottleneck. thus the capacity of Money Laundry is 20 orders/ Hour.
E - If Money Laundry would like to increase the capacity by buying one more machine, should they buy a washer or a dryer?
From the foregoing, it should increase capacity by buying additional washing machine. This will increase the capacity of the bottleneck. This is justified by the law of constraints which indicate that capacity can be increased when bottleneck is resolved.
F - What is the utilization of washers, on average?
The formula for this is given as:
Utilization (Washer) = Output/Capacity
= 8/20
= 0.40 or 40%
G - What is the utilization of dryers, on average?
Using the same formula in F,
= 8/22.5
= 35.56 or 35.6%
H - On average, how long does it take an order to finish the washing process, from the time the order is received?
The flow time is given as: Inventory/Throughput Rate
= 5/8
= 0.625/Hour
multiply that by 60
0.625 * 60
= 37.5 minutes
I - On average, how long does an order stay in Money Laundry?
Using the same formula in H above:
=7/8
= 0.875
Multiply that by 60 minutes
= 0.875 *60
= 52.5 mins.
Thus, every 52.5 mins, a washing cycle is completed.
J - On average, how long does an order stay in Money Laundry?
This is computed by adding the G + I
= 37.5 + 52.5
= 90 mins.
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how does a cookie work?
I believe you eat it.
A cookie is a file that a website you visited saves to your computer's hard drive. When you return to the website later, it will be able to look at that file and recall what you had previously entered. The cookie often contains data such as your user name, the goods you looked at, and the settings you selected on the website. Some people want to deactivate cookies for all websites or only those they don't trust. .Cookies are beneficial because they help websites remember and monitor users without the need for a large database or server. Cookies are harmful because they could include information about you that you don't want other websites or hackers to know. Some people want to deactivate cookies for all websites or only those they don't trust. Additionally, it's not a terrible idea to occasionally erase all of your cookies or allow your firewall or anti-virus software wipe them up. A Stateless Protocol is what the web's primary language, HTML, is. Simply put, this basically implies that no data is kept between page loads. If cookies didn't exist, it would be difficult to continue to be logged in to a website. When you log in to a website (or even just visit, depending on the data they gather), a cookie is sent to your computer and kept there. All subsequent queries to that website made by your browser will include that cookie. The website recognizes you even if you are still on the other side of the connection thanks to the cookie value. Cookies are what allow the website to recognize you, and they may also be used to store and transmit information back to the website.
Decision Point: Deciding on Your Organizational Structure
Julia asks, "Could you give me an example of the organizational structure you have in mind?"
"Actually," you say, "I'd like you to work with me on determining the best organizational structure. You've been here since the beginning, and you manage everything in the office, so you're the best informed on what might work for us."
What causal variables should Julia be considering to recommend the mechanistic or organic structural design?
Corporate strategy
The leadership
Firm size
Privacy interests of employees
The business environment
The variables that have to be considered while thinking of the organic structural design would be
Corporate strategyFirm sizeThe business environmentWhat is referred to as organic structural design in businessThis is the term that is used to refer to the work environment that has the horizontal method of communication.
In this organization, there would be communication between the various departments that are in it.
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Assume University Athletic Pharoah Club sells T-shirts for $30 and anticipates selling 6,700 shirts during football season. The club purchases the shirts from a local dealer for $23.00. Budgeted fixed costs of $35,000 are made up of $3,700 of selling expense and the remainder is $17,700 administrative expense. The selling expenses include a sales commission of $0.22 per shirt. All other selling costs are fixed. Prepare an income statement in the contribution margin format.
The preparation of the University Athletic Pharaoh Club's Income Statement in the contribution margin format is as follows:
University Athletic Pharaoh Club
Income StatementFor the football season
Sales Revenue $201,000
Variable cost of sales 155,574
Contribution margin $45,426
Fixed Costs:
Selling and administrative 33,526
Net Income $11,900
Data and Calculations:Sales revenue = $201,000 ($30 x 6,700)
Cost of sales = $155,574 ($23.22 x 6,700)
Fixed Costs = $35,000
Sales commission = $1,474 ($0.22 x 6,700)
Remaining fixed costs = $33,526
Thus, the income statement of University Athletic Pharaoh Club for the football season shows a net income of $11,900.
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Besides lowering price, what actions can Jackie propose to improve contribution margin?
Besides lowering the price, Jackie can improve contribution margin by ensuring that:
Quality remains the same or betterthe company leverages social media marketing which is cheaper than conventional marketing and is better targeted.What does price reduction do?Price reduction (if all other factors remain constant) helps to drive up demand. This is consistent with the Law of Demand in basic Economics.
If Jackie is trying to drive up profit margin, they must thus consider the options given above.
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1. Suppose the economy is operating in a recessionary gap. If policymakers wished to use fiscal policy to move output to its long-run natural rate, they should attempt to
a. shift aggregate demand to the right
b. shift aggregate demand to the left
c. shift short-run aggregate supply to the right
d. shift short-run aggregate supply to the left
2. Assume that the US economy is producing at its potential GDP when an economic boom (short run event) in both Japan and Europe. This boom results in massive increase in orders for exported goods from the United States.
a. This economic boom in Japan and Europe would cause which curve to shift for AS-AD for the US Economy?
b. Which component of the Expenditure Equation for the US is affected by this boom?
c. What type of macroeconomic equilibrium condition is created by this short run event? (Inflationary gap, recessionary gap or stagflation)
d. Explain the type of fiscal policy that US government would use to bring the economy back to full employment. What curve in the AS-AD would this fiscal policy shift?
e. Explain the type of monetary policy that The Fed would use the bring the economy back to full employment. Hint: ( focus on the Federal Funds Rate and IROB Rate) What curve in the AS-AD would this fiscal policy shift?
Answer:
1. aggregate demand shifts right or aggregate supply shifts left
2. im not too sure about the second one but i would say A sorry about that
Explanation:
This introduces an applicant and the applicant’s résumé to a potential employer:
a.
Personal Goal Statement
b.
Cover Letter
c.
Job Application
d.
Reference
Answer:
B cover letter
Explanation:
The cover letter introduces an applicant and the applicant’s resume to a potential employer. Thus, option B is the correct option.
A cover letter is a formal document that introduces an applicant and their resume to a potential employer. It serves as a personalized introduction, highlighting the applicant's interest in the position and showcasing their relevant skills and qualifications. The cover letter aims to make a strong first impression, demonstrating the candidate's enthusiasm for the role and how their experience aligns with the company's needs.
It complements the resume by providing additional context and explaining key achievements. A well-crafted cover letter can capture the employer's attention and increase the chances of the applicant being considered for the job opportunity.
Thus, option B is the correct option.
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What is the term to describe colors that are equally spaced from each other in the color wheel?
The term to describe colors that are equally spaced from each other in the color wheel is hue.
What is hue?A hue can be regarded as the most simplistic as well as basic aspect of a color.
Therefore hue is describe colors that are equally spaced from each other in the color wheel and it separates red from orange colors.
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Name and explain 16 ways in which businesses can contribute to employee development and well being
Some ways companies can contribute to employee development and well-being are:
Promote safety at workGet a fair payHave a benefit planOffer trainingSupport the local communityDevelop organizational cultureDevelop communicationIntroduce social programsIncrease autonomy at workIncluding employees in decision makingIntroduce environmental programsOffer extra compensation for achieved goalsCreate channels for dialogCreate career plansIncorporate wellness policiesPromote mental healthHow important are employees to a company?A company's human capital is one of the most important resources for today's companies, as the business environment is highly competitive and companies need to differentiate themselves through creative and innovative ideas, which are developed in an organizational culture that values communication, training and capacity building.
Therefore, the development of policies and programs that promote the well-being of employees influences motivation, productivity and the development of essential skills for a company to be successful.
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Financial information is presented below: Operating expenses $ 61000 Sales returns and allowances 15000 Sales discounts 6000 Sales revenue 154000 Cost of goods sold 98000 The gross profit rate would be 0.36. 0.26. 0.27. 0.74.
Based on the sales and the cost of goods sold, the gross profit rate would be b. 0.26.
What is the gross profit rate?First, find the gross profit:
= Sales - Sales discounts - Sales returns - cost of goods sold
= 154,000 - 6,000 - 15,000 - 98,000
= $35,000
Gross profit rate is:
= 35,000 / (154,000 - 6,000 - 15,000)
= 0.26
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[The following information applies to the questions displayed below.]
Alquist Company uses the retail method to estimate its ending inventory. Selected information about its year 2024 operations is as follows:
January 1, 2024, beginning inventory had a cost of $100,000 and a retail value of $150,000.
Purchases during 2024 cost $1,387,500 with an original retail value of $2,000,000.
Freight costs were $10,000 for incoming merchandise.
Net additional markups were $300,000 and net markdowns were $150,000.
Based on prior experience, shrinkage due to shoplifting was estimated to be $15,000 of retail value.
Merchandise is sold to employees at a 20% of selling price discount. Employee sales are recorded in a separate account at the net selling price. The balance in this account at the end of 2024 is $250,000.
Sales to customers totaled $1,750,000 for the year.
Required:
1. Estimate ending inventory and cost of goods sold using the conventional retail method.
The ending inventory and the cost of goods sold using the conventional retail method will be $135992, and $1361508 respectively.
How to illustrate the information?It should be noted that the ending inventory simply means the value of goods that are still available for sale at the end of an accounting period.
From the calculation in the attached document, the goods available for sale was 1497500 and the estimated cost of goods was 1361508. Therefore, the estimated inventory at cost was:
= 1497500 - 1361508
= 135992
The document is attached for further explanation.
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ASAP WILL GIVE BRAINLEST
You find an error on your credit report: your credit card account indicates that you are 60 days late on your payment but you have bank records indicating that you have always made on-time paymentsWhat should you do FIRST
A.)Contact the credit card company to have them fix it
B.)Contact the credit reporting agency
C.)Wait a few weeks to see if it gets resolved
D.)Call the police to report the possible identity theft
Answer:
A
Explanation: The answer is A because you need to contact the credit card company as fast as possible.
Answer:
The answer is B, not A
Explanation:
It's B because you must contact the credit reporting agency as fast as possible
erpetual Inventory Using Weighted Average
Beginning inventory, purchases, and sales for WCS12 are as follows:
Oct. 1 Inventory 310 units at $9
13 Sale 170 units
22 Purchase 360 units at $12
29 Sale 200 units
a. Assuming a perpetual inventory system and using the weighted average method, determine the weighted average unit cost after the October 22 purchase. Round your answer to two decimal places.
$fill in the blank 1
per unit
b. Assuming a perpetual inventory system and using the weighted average method, determine the cost of goods sold on October 29. Round your "average unit cost" to two decimal places.
$fill in the blank 2
c. Assuming a perpetual inventory system and using the weighted average method, determine the inventory on October 31. Round your "average unit cost" to two decimal places.
The weighted average unit cost is $10.61.
The cost of goods sold on October 29 is $2,122.39.
The inventory on October 21 is $3138.
What is the average weighted cost?The weighted cost of goods sold = [(310 x 9) + ($12 x 360)] / (360 + 310)
(2790 +4320) / 670
7,110 / 670 = $10.61
Cost of the goods sold on October 29 = average unit cost x number of goods sold
$10.61 x 200 = $2,122.39
Inventory on October 21 = ending inventory x average cost
ending inventory = total inventory - total inventory sold
total inventory = 310 + 360 = 670 units total inventory sold = 170 + 200 = 370 units ending inventory = 670 - 370 = 300 unitsInventory on October 21 = 300 units x 10.61 = $3,183
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Is it normal for a recruiter to ask the salary expectations in the first interview? If the salary monthly is beyond how much they can pay, would they proceed to a second and third step and then say they can't pay that much in the end or this is unlikely ? My question is, given the fact that the candidate only accept X would they proceed to a second step if they can't pay ?
i think the answer is supposed to be "open"
Economists believe it is important to make __________ decisions about __________ resources.
Answer:consecutive comcervative
Explanation:
What are the four phases in the project life cycle?
O introduction, planning, production, commencement
O initiation, planning, execution, closing
O planning, preparation, execution, production
O preparation, installation, activation, closing
Answer: b
Explanation:
CAN YOU HELP ME WITH THAT QUESTION< PlEASE?
Additional tickets were sold for $44,000 cash during 2025, a portion of these was used by the purchasers during the year. The entire balance remaining in Unearned Sales Revenue relates to the upcoming Skins Game in 2025.
Based on the fact that the amount received from tickets for the upcoming Skins Game in 2025 was left in the Unearned Sales Revenue account, the journal entry is:
Date Account Title Debit Credit
2025 Cash $44,000
Unearned sales revenue $44,000
What is unearned revenue?This is revenue that a company has received but which they have not provided either the goods or services for.
For instance, pre-orders for goods and services.
The tickets sold were for upcoming games so the service of playing the game was yet to be delivered which makes this unearned revenue. It will be credited to the unearned sales revenue account.
Question is:
Prepare journal entries for the following event.
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Use the information from your production possibilities schedule to create your production possibilities curve by filling in the following graph. Use textboxes to insert text, and use lines and circles from the shapes function to illustrate your production possibilities. Be sure to mark points A through F on the graph. (5 points)
We need to know that the production possibilities curve is used to show the tradeoffs of resources between the production of two goods.
What is a production possibilities curve?This refers to the model that shows combinations of products (different categories) that can be produced from a fixed amount of resources.
From the missing chart:
Resources to produce up to 15 running shoe inserts.Resources to produce up to 10 hiking boot insertsThis means that every 2 hiking boot produced involves giving up the production of 3 running shoe.
So, the Combinations Running Shoe Inserts includes A. 0-10, B. 3-9, C. 3-8, D. 6-7, E. 6-6, F. 9-5.
Hence, the graph that shows the production possibilities curve that is created based on the information is attached below.
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12/25
If you pay off only the amount owed on your credit card each month, but
don't pay it off completely, what's that called?
A
B
с
Making your minimum payment.
Paying your balance.
Making your interest-avoidance payment.
Paying your dues.
Answer:
A
Explanation:
Which of the following statements is FALSE? O The relative frequency of selecting a red card changes with the increase in number of selections. For a given number of selections, we can use Joseph's graph to find the number of diamonds that he has picked so far. O This is an example of the law of large numbers. The theoretical probability for selecting a red card in each pick is 0.5. SAVE & CONTINUE Report an issue with this question Which of the following statements is FALSE ? O The relative frequency of selecting a red card changes with the increase in number of selections . For a given number of selections , we can use Joseph's graph to find the number of diamonds that he has picked so far . O This is an example of the law of large numbers . The theoretical probability for selecting a red card in each pick is 0.5 . SAVE & CONTINUE Report an issue with this question
Option A. The given false statement that has been made here is s option A. For a given number of selections, we can use Joseph's graph to find the number of diamonds picked so far.
How is this statement false?The red card is known to be made up of the hearts and the diamonds combined. Joseph has made a graph for only the reds. He did not make one separately for the red suits
This tells us that he cannot determine the hearts and the diamonds from the graph that he has made.
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After earning his diploma, Bruce was hired as a junior accountant by Cargo Wholesale Inc. He received favourable assessment letters and salary increases after year one and two. At the end of his third year, he received his final paycheque with a letter stating that he was dismissed for incompetence. What points might Bruce argue to show that he was wrongfully dismissed?
The inference is that Bruce can qrgue to show that he was wrongfully dismissed by stating that the favourable assessment letters showed that he was competent.
What is an inference?An inference simply means the conclusion that can be deduced based on the information given in a story.
In this case, the inference is that Bruce can qrgue to show that he was wrongfully dismissed by stating that the favourable assessment letters showed that he was competent.
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Typically, life insurance policies are incontestable after a specific amount of time, usually one or two years. Following this time period, insurance companies cannot contest the validity of the policy, unless premiums were not paid. Does this encourage people to hide facts from insurance companies during the two year waiting period? if so, is this ethical?
Answer:
which sub again o please
General motors got in trouble with one of its suppliers of trim because
Answer:
all of the above general motors crop
1. Greet the customer and thank them for contacting our company
2. Let the customer know their order has been delayed, as caused by a severe blizzard on the East coast.
3. Express sympathy for the inconvenience caused.
4. Let them know that they can call customer support 8a - 8p EST, Mon - Fri: 555-555-5555
5. Sign off
Communicate the above info in a casual, friendly voice
In order to convey messages to customers in both a casual and professional voice, you need to include planned and clear sentences.
How would the message be conveyed both informally and formally?A good reference point for communicating the above informally and professionally is:
Good afternoon, my name is William Warwick. Thank you for contacting (company name). How may I be of service?We sincerely apologise but due to a storm on the East Coat, our logistics services have taken a hit which has resulted in several orders including yours, being delayed. We deeply apologise for any inconvenience caused and want you to know that we are working round the clock to fix things. If you require further assistance, don't hesitate to reach us at 555-555-5555 from Monday to Friday between the hours of 8am to 8pm.Thank you for calling (company name). Do have a pleasant day.The first part of the question is:
Please communicate the following information to the customer in both a casual voice, and a professional voice.
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