The unit described techniques and best practices for shampooing a client’s hair, giving you a good idea of the proper way to provide a shampoo service. But what would an improper shampoo service look like? Imagine that you have peeked in on one of your support staff performing a very poorly executed shampoo service. Describe what this might look like, and be specific. Then, briefly explain what you would do in this situation and how you would correct it in order to keep the client happy.

Answers

Answer 1

An example of poorly executed shampoo service is when the water is too hot and you can see the expression on the face of the customer.

If you notice the situation above, you need not raise your voice, you can touch the water to see the temperature and then teach the service person how to regulate it by gently adding cool water until it has reached the accepted temperature.

What is a shampoo service?

Giving a shampoo service is a great way to clean the hair and scalp while also giving your client a pleasant and soothing experience. It's crucial to conduct a thorough hair and scalp analysis before choosing a shampoo.

Not that the water's temperature must be taken into account when providing the shampoo service.

Learn more about shampoo service from

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