(CRM) system uses customer contact information for targeted _____. a. management b. inventory control c. marketing d. budgeting

Answers

Answer 1

Answer:

c. marketing

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

This ultimately implies that, customer relationship is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers. The fundamentals of customer relationship is based on improving customer service, sales support, marketing communications, and technical assistance, so as to bring satisfaction to the customers and increase sales for the company.

Typically, the degree of satisfaction received by customers throughout their lifecycle is largely dependent on customer relationship management.

Marketing can be defined as the process of developing promotional techniques and sales strategies by a firm, so as to enhance the availability of goods and services to meet the needs of the end users or consumers through advertising and market research.

Hence, CRM system uses customer contact information for targeted marketing such as sending weekly letters, promotional messages, survey, etc.


Related Questions

Suppose the cross-price elasticity of demand between goods X and Y is -5. How much would the price of good Y have to change in order to change the consumption of good X by 50 percent

Answers

Answer:

-2.5%

Explanation:

The computation is given below:

We know that

Cross price elasticity of demand = Percentage change in the price of y ÷ percentage change in the price of x

And, the same is given i.e. -5

So here the percentage of change in the price of y is

= -5 × 50%

= -2.5%

Weighted-average method, spoilage, equivalent units. (CMA, adapted)
Consider the following data for November 2017 from MacLean Manufacturing Company, which makes silk pennants and uses a process-costing system. All direct materials are added at the beginning of the process and conversion costs are added evenly during the process. Spoilage is detected upon inspection at the completion of the process. Spoiled units are disposed of at zero net disposal value MacLean Manufacturing Company uses the weighted-average method of process costing
Physical Units Direct Materials
Pennants
Work in process, November 1 1,350 $ 966
Started in November 2017 ?
Good units completed and transferred 8,800
out during November 2017
Normal spoilage 80
Abnormal spoilage 50
Work in process, November 30 1700
Total costs added during November 2017 $10,302
aDegree of completion: direct materials, 100%, conversion costs, 45%
bDegree of completion: direct materials, 100%, conversion costs, 35%
Compute equivalent units for direct materials and conversion costs.

Answers

Answer:

Equivalent Units: Materials =  10630  

Equivalent Units :   Conversion  =    9525    

Explanation:

MacLean Manufacturing Company

Weighted-Average Method

Process Costing

Particulars       Units        % Of Completion           Equivalent Units

                                       Materials  Conversion       Materials  Conversion

Units completed

and transferred   8,800      100        100                8800           8800

Add

Ending Inventory  1700        100         35               1700            595

Normal Spoilage   80            100      100              80                 80

Abnormal Spoilage  50          100      100             50                50          

Equivalent Units                                                    10630        9525        

The weighted average method equivalent unit production implies that the units completed and the ending inventory completed plus any spoilage normal or abnormal is taken is accounted for.

The weighted average method EUP can also be determined by adding the beginning units and units started

The normal and abnormal spoilage are taken 100 % because all the spoilage is evident once the goods are completed.

Assume the current U.S. dollar-yen spot rate is 125¥/$. Further, the current nominal 180-day rate of return in Japan is 3% and 4% in the United States. What is the approximate forward exchange rate for 180 days?

Answers

Answer:

124.39Y/$

Explanation:

Calculation to determine the approximate forward exchange rate for 180 days

Using this formula

Forward exchange rate/spot exchange rate = [(1+rh)/(1+rf)]*r

Where,

rh = periodic interest rate in the home currency

rf = periodic interest rate in the foreign currency

r=Spot rate

Forward exchange rate= [1+3%*180/360]/[1+4%*180/360]*125¥/$.

Forward exchange rate = 1.015/1.02* 125¥/$

Forward exchange rate= 124.39Y/$

Therefore the approximate forward exchange rate for 180 days is 124.39Y/$

17. Calculating Future Values Streamsong Credit Bank is offering 4.7 percent compounded daily on its savings accounts. If you deposit $4,750 today, how much will you have in the account in 5 years

Answers

Answer:

Future value = $5912.87

Explanation:

Below is the calculation:

Interest rate = 4.7%

Present value of deposit = $4750

Time period, n = 5 years

Future value = Present value ( 1 + interest rate)^n

Future value = 4750 ( 1 + (4.7%/365)^5*365

Future value = 4750 (1 + 0.00012)^1825

Future value = $5912.87

How much must he save during each of the next 10 years (with equal deposits being made at the end of each year, beginning a year from today) to meet his retirement goal

Answers

Question Completion:

Assume that your father is now 50 years old, that he plans to retire in 10 years, and that he expects to live for 25 years after he retires - that is, until he is 85. He wants his first retirement payment to have the same purchasing power at the time he retires as $40,000 has today. He wants all his subsequent retirement payments to be equal to his first retirement payment. (Do not let the retirement payments grow with inflation: Your father realizes that the real value of his retirement income will decline year by year after he retires). His retirement income will begin the day he retires, 10 years from today, and he will then get 24 additional annual payments. Inflation is expected to be 5% per year from today forward. He currently has $100,000 saved up; and he expects to earn a return on his savings of 8% per year with annual compounding.

Answer:

He must save $57,326.75 yearly for 10 years to meet his retirement goal.

Explanation:

a) Data and Calculations:

The future value of the first retirement payment of $40,000 = $86,360 ($40,000 * 2.159)

Future value factor = 2.159 at 8% for 10 years

Amount to be paid over 24 years = $960,000 ($40,000 * 24)

Total amount to be paid in 25 years of retirement = $1,046,360 ($960,000 +$86,360)

Future value of initial savings of $100,000 = $215,892.50

Amount expected to be saved in ten years = $830,467.50 ($1,046,360 - $215,892.50)

N (# of periods)  10

I/Y (Interest per year)  8

PV (Present Value)  0

FV (Future Value)  830467.50

Results

PMT = $57,326.75

Sum of all periodic payments $573,267.47

Total Interest $257,200.03

Write a paragraph of at least six sentences to discuss how the use of Cut, Copy, and/or Paste would be beneficial when creating each worksheet.

Answers

Answer:- Cut(also known as Ctrl X) is used to cut an information you no longer need or that which you need to transfer to somewhere else.

- Copy(also known as Ctrl C) is used to copy an item item to be placed somewhere without dislodging the original item, unlike cut, copy can take an item, leaving the existing there.

- Paste(also known as Ctrl V) is used to post items that were either copied or cut.

Explanation:

When writing or carrying a practice on a worksheet, using shortcut makes your work easier and faster. Some of those shortcut are cut, copy and paste.

- Cut(also known as Ctrl X) is used to cut an information you no longer need or that which you need to transfer to somewhere else.

- Copy(also known as Ctrl C) is used to copy an item item to be placed somewhere without dislodging the original item, unlike cut, copy can take an item, leaving the existing there.

- Paste(also known as Ctrl V) is used to post items that were either copied or cut.

P&R Company is an all-equity company. Its stock has a beta of .82. The market risk premium is 6.9 percent and the risk-free rate is 4.5 percent. The company is considering a project that it considers riskier than its current operations so it wants to apply an adjustment of 1.7 percent to the project's discount rate. What should the firm set as the required rate of return for the project?

Answers

Answer:

11.86%

Explanation:

Project's discount rate = Rf rate + Beta*risk premium

Project's discount rate = 4.5% + 0.82*6.9%

Project's discount rate = 4.5% + 5.658%

Project's discount rate = 10.158%

Required rate = Project's discount rate + Adjustment rate

Required rate = 10.158% + 1.7%

Required rate = 11.86%

Thus, the firm set 11.86% as the required rate of return for the project.

A developer of a new townhome community estimates that there will be 1,200 home (all types) sales in University City over the next year. An analysis of demographic information has revealed that the core market share for the townhome project within the community is 10%. Assuming a capture rate of 20%, what is the developer's first-year projection of townhome sales in the new community

Answers

PAnswer:

24 units

Explanation:

Calculation to determine what is the developer's first-year projection of townhome sales in the new community

First-year projection=10%*1200*20%

First-year projection=24 units

Therefore the developer's first-year projection of townhome sales in the new community is 24 units

Crane Company has 900 shares of 4%, $100 par cumulative preferred stock outstanding at December 31, 2018. No dividends have been paid on this stock for 2017 or 2018. Dividends in arrears at December 31, 2018 totala) $400.b) $3600.c) $7200.d) $0.

Answers

Answer:

c) $7200

Explanation:

Preference dividends have preference when it comes to payment of dividends.

This means that we pay the Preference Stock holders their dividend (which is fixed) and there after the remainder is paid up to the Common Stockholders

Preference dividend = 900 shares x $100 x 4 % =  $3600

When Preference Stock is Cumulative, it means that all previous dividends in arrears have to be paid up before any current year distributions are made.

2018

Cumulative Preference dividend = $3600 (2017) + $3600 (2018) = $7200

therefore,

Dividends in arrears at December 31, 2018 total $7200

During a job interview, Dario was unable to answer the interviewer's final question because it was slightly technical and he did not know the answer. He is worried that this one answer may cost him the job even though the rest of the interview went well. To possibly salvage his situation, Dario should

Answers

Answer:

He should restate a positive point that he would like the interviewer to know.

Explanation:

In an interview it is very important to create an impression that one can recover from a negative situation and stay positive.

In the given scenario where Dario was unable to answer the interviewer's final question because it was slightly technical and he did not know the answer, the way to express positivity is to restate a positive point that he will like the interveiwer to know.

In the interviewer's mind the conversation will now end on a positive note.

Which of the following statements is CORRECT? Assume that the project being considered has normal cash flows, with one outflow followed by a series of inflows. Group of answer choices To find a project's IRR, we must find a discount rate that is equal to the WACC. A project's IRR is found by discounting the cash inflows at the WACC to find the present value (PV), then compounding this PV to find the IRR. None of these Answers To find a project's MIRR, we must solve for the discount rate that causes the PV of the inflows to equal the PV of the project's costs. A project's MIRR is found by compounding the cash inflows at the WACC to find the terminal value (TV), then discounting this TV at the WACC

Answers

I have no clue where to the code code please add add code code please please add add me code please please add add code code and please help please please code to add please please add add me add code code please please add add me add add

A firm's current profits are $400,000. These profits are expected to grow indefinitely at a constant annual rate of 4 percent. If the firm's opportunity cost of funds is 6 percent, determine the value of the firm: Instructions: Enter your responses rounded to one decimal place. a. The instant before it pays out current profits as dividends. $ million b. The instant after it pays out current profits as dividends. $ million

Answers

Answer:

A. $21,200,000

B. $20,800,000

Explanation:

A. Calculation to determine The instant before it pays out current profits as dividends

Value of the firm =[(Current profits) × (1 +Opportunity cost of funds)} ÷ (Opportunity cost of funds - Constant growth annual rate)

Let plug in the formula

Value of the firm= [($400,000) × (1 + 0.06)]÷ (0.06 - 0.04)

Value of the firm= [($400,000) × (1.06)]÷0.02

Value of the firm= $424,000 ÷ 0.02

Value of the firm= $21,200,000

Therefore The instant before it pays out current profits as dividends will be $21,200,000

B. Calculation to determine The instant after it pays out current profits as dividends

Using this formula

Value of the firm =[(Current profits) × (1 +Constant growth annual rate)} ÷ (Opportunity cost of funds - Constant growth annual rate)

Let plug in the formula

Value of the firm= [($400,000) × (1 + 0.04)] ÷ (0.06 - 0.04)

Value of the firm= [($400,000) × (1.04)] ÷ (0.06 - 0.04)

Value of the firm= $416,000 ÷ 0.02

Value of the firm= $20,800,000

Therefore The instant after it pays out current profits as dividends will be $20,800,000

A firm has sales of $3 million, and 10 percent of the sales are for cash. The year-end accounts receivable balance is $285,000. What is the average collection period

Answers

Answer:

38 days

Explanation:

The first step is to calculate the average daily credit sales

= 3,000,000× 0.9/360

= 2,700,000/360

= 7500

Therefore the average collection period can be calculated as follows

= 285,000/7500

= 38

Hence the average collection period is 38 days

What will appear under a misspelled word in Word Online?

An arrow
A zigzag line
An exclamation point
A bold line

Answers

Answer:

A red Zigzag line

Explanation:

I think

A zigzag line

Explanation:

Waterway Industries reported the following data: 2020 2021 Sales $2980000 $4850000 Net Income 293000 391000 Assets at year end 1810000 2460000 Liabilities at year end 1000000 1520000 What is Waterway’s asset turnover for 2021?

Answers

Answer:

See

Explanation:

Given the above information, asset turnover ratio for 2021 is computed as seen below.

Asset turnover = Net sales / Average total assets

Net sales 2021 = $4,850,000

Average total assets = $2,135,000

Therefore, asset turnover ratio for 2021

= $4,850,000 / $2,135,000

= 2.27 times

A defense contractor has been able to summarize its total annual fixed costs as $100,000 and the total variable cost per unit of production as $33/unit. If only 5000 units is all that is expected to sell to the government this year what should the per

Answers

Answer: $66.25

Explanation:

What should the per unit selling price be to make a 25% profit this year?

First, we'll calculate the total cost which will be:

= $100,000 + $5000(33)

= $100,000 + $165,000

= $265000

%profit = 100(revenue - cost)/ cost

25% = 100(revenue - 265000)/265000

Therefore, revenue will be:

265000(1 + 25%) = 331250

265000(1.25) = 331250

Revenue = $331250

Selling price per unit will be:

= $331250/5000

= $66.25/unit

During fiscal year 2012, Dioubate Cie earned $10,000 of interest revenue on an investment in a tax-free municipal bond. Which of the following items would be increased by the municipal bond revenue?

a. Pre-Tax Income
b. Income Tax Expense
c. Taxable Income
d. Income Tax Payable
e. Deferred Tax Liabilities

Answers

Answer:

a. Pre-Tax Income

Explanation:

Given that

The interest revenue earned is $10,000

So in the case when there is the municipal bond revenue so the pre tax income should be increased as there is an interest revenue so only this account should be increased

Therefore the correct option is a

Hence, the other options would be wrong

From 2009 to 2010, nominal gross domestic product (GDP) in the United States grew by 3.8%. Given that prices increased by 1% and the population grew by 1%, we know that per capita real GDP grew by: g

Answers

Answer:

the per capital real GDP would be grew by 2.8%

Explanation:

The computation of the per capital real GDP would be grew by

= Growth of gross domestic product - increase in prices = growth in population

= 3.8% - 1% - 1%

= 2.8%

Hence, the per capital real GDP would be grew by 2.8%

So , the same should be considered

A mixed economic system incorporates aspects of both centralized command and control and a decentralized pricing mechanism. Does the United States have a mixed economic system? Explain your answer.

Answers

Answer: Yes. The United States has a mixed economic system.

Explanation:

A mixed economic system has the features of both capitalism and socialism. It consists of both the private enterprises as well as the public enterprises.

The United States has a mixed economic system. Most of the industries that can be found in the United States are privately owned while some are owned by the government. Also, the government regulates the private companies.

The private companies have some freedom which enables them to make profit but their activities are still checkmated by the government.

Type the correct answer in the box. Spell all words correctly.


Identify the activities in the receiving step in the supply chain process.

In a supply chain process, the receiving step consists of taking receipt of material and _________ the inventory records

(it's not inspect or requisition**) Giving 15 points

Answers

Answer:

inspect

Explanation:

plato

Answer:

The correct answer is UPDATING

Explanation:

Barbara's Baskets Company expects to manufacture and sell 30,000 baskets in 2019 for $5 each. There are 4,000 baskets in beginning finished goods inventory with target ending inventory of 9,000 baskets. The company keeps no work-in-process inventory. What amount of sales revenue will be reported on the 2019 budgeted income statement

Answers

Answer:

Sales revenue= $150,000

Explanation:

Giving the following information:

Barbara's Baskets Company expects to manufacture and sell 30,000 baskets in 2019 for $5 each.

The sales revenue is calculated as follow:

Sales revenue= number of units sold*selling price per unit

Sales revenue= 30,000*5

Sales revenue= $150,000

The appropriate discount rate for the following cash flows is 8 percent compounded quarterly. YearCash Flow 1 $800 2 800 3 0 4 1,200 What is the present value of the cash flows

Answers

Answer:

Total PV= $2,298.24

Explanation:

First, we need to determine the effective annual rate:

EAR= [1 + (i/n)]^n - 1

EAR= [1 + (0.08/4)]^4 - 1

EAR= 0.082

Now, we can determine the present value of the cash flow, using the following formula:

PV= ∑[Cf/(1+i)^n]

Cf1= 800 / 1.082= 739.37

Cf2= 800 / 1.082^2= 683.34

Cf3= 0

Cf4= 1,200 / 1.082^4= 875.53

Total PV= $2,298.24

Suppose a government has no debt and a balanced budget. Suddenly it decides to spend $5 trillion while raising only $4.5 trillion worth of taxes.
Instructions:
a. What will be the government's deficit?
b. If the government finances the deficit by issuing bonds, what amount of bonds will it issue?
c. At a 4 percent rate of interest, how much interest will the government pay each year?
d. Add the interest payment to the government $5 trillion expenditures for the next year, and assume that tax revenues remain at $4.5 trillion. In the second year, compute the
(i) Deficit: $____billion.
(ii) Amount of new debt (bonds) issued to finance the deficit in the second year: $____billion.
(iii) Total debt at the end of the second year: $___billion.
(iv) Debt service requirement: $____billion

Answers

Answer:

a. The government's deficit is $0.5 trillion or $500 billion.

b. The amount of bonds issued = $0.5 trillion or $500 billion.

c. At a 4 percent rate of interest, the interest the government will pay each year = $20 billion.

d. i) Deficit: $__520__billion.

(ii) Amount of new debt (bonds) issued to finance the deficit in the second year: $_520___billion.

(iii) Total debt at the end of the second year: $_1,020__billion.

(iv) Debt service requirement: $__40.8__billion

Explanation:

a) Data and Calculations:

Government spending = $5 trillion

Income from taxes = $4.5 trillion

Deficit = $0.5 trillion

Bonds issued = $0.5 trillion

Interest rate = 4%

Annual interest expense = $20 billion ($0.5 trillion * 4%)

Expenditure next year = $5 trillion

Interest payment =          $0.02 trillion

Total governmental spending = $5.02 trillion

Tax revenue =                               4.50 trillion

Deficit =                                        $0.52 trillion

The fundamental role of strategy is to: a. Determine how the firm will make a profit in its industry environment b. Determine how the firm will deploy its resources to satisfy its short-term financial goals c. Determine how the firm will deploy its resources to satisfy its long-term goals, given the conditions in the competitive environment d. Determine how the firm can organize its own activities and achieve dominance

Answers

Answer:

c. Determine how the firm will deploy its resources to satisfy its long-term goals, given the conditions in the competitive environment

Explanation:

The main role of the organization strategy is  to implement the plan with respective to the development and deploying of the resources of the organization in order to attain the long term goals. It involved the word class quality of product or services that satisfy the customer needs as compared with the competitor. So here only long term goals option is considered

XYZ Company operates on a remote interstate highway. It provides premium services to truckers en route to remote locations. It has numerous competitors that offer lower prices, but it meets the demands of discerning clients with its high-quality services. Therefore, XYZ Company can be characterized as a firm with a: a. narrow market appeal to a price-sensitive niche that demands quality, service, and value. b. broadly targeted scope and price points aimed for the masses. c. value proposition based on differentiation and a niche clientele that is willing to pay for added value. d. niche clientele and business model that meets the needs of truckers in general.

Answers

Answer:

c. value proposition based on differentiation and a niche clientele that is willing to pay for added value.

Explanation:

Since in the question it is mentioned that XYZ company provides the premium service also they have various number of competitors that offered the customer at less prices but at the same time this company meet the customer demand having the high quality service so here the value should be proportioned that depend upon on the differentiation also it would be pay for adding the value

Hence, the option c is correct

You want to have $66,000 in your savings account 9 years from now, and you're prepared to make equal annual deposits into the account at the end of each year. If the account pays 6.9 percent interest, what amount must you deposit each year

Answers

Answer:

the amount that need to be deposited each year is $7,166.28

Explanation:

The computation of the amount that should be deposited each year is shown below:

Given that

FV is $66,000

NPER is 9

RATE is 6.9% ÷ 12 = 0.575%

PV is 0

The formula is shown below:

= PMT(RATE,NPER,PV,-FV,TYPE)

AFter applying the above formula, the amount that need to be deposited each year is $7,166.28

Select the behavior that does NOT represent an example of a speaker effectively preparing for a lecture.

a. John types up a copy of his speech in case he has an unexpected moment of stage fright.
b. Eva memorizes her entire speech because she wants to avoid the rigidity of reading off of a piece of paper.
c. Matt has anxiety about giving his speech, so he works on his linguistics homework to distract himself.
d. Molly records herself giving her speech and plays it back to be sure that she is speaking clearly.

Answers

Answer:

c. Matt has anxiety about giving his speech, so he works on his linguistics homework to distract himself.

Explanation:

The behavior that represent the examples with respect to the speaker effectively preparing for the lecture are as follows:

a. The john types a copy of his speech where there is non expected moment comes

b. Eva remember her total speech as she want to neglect the rigidity

c, The molly records her speech and she plays it back so to be sure that she speaks clearly or not

So as per the given situation, the option c should be considered

If an investor buys a T-bill with a 90-day maturity and $50,000 par value for $48,500 and holds it to maturity, what is the annualized yield

Answers

Answer:

12.55%

Explanation:

Note that the T-bill rate of return is annualized based on 360-day count convention, hence, to begin with, let us determine the rate of return over a 90-day maturity period as shown thus:

rate of return over 90 days=(FV-PV)/FV

FV=face value=$50,000

PV=purchase price=$48,500

rate of return over 90 days=($50,000-$48,500)/$50,000

rate of return over 90 days=3.00%

annualized rate of return=(1+90day return)^(360/90)-1

the annualized rate of return=(1+3.00%)^(360/90)-1

the annualized rate of return=12.55%

Thoren has the following items for the year: $4,000 of short-term capital gain, $5,000 of 0%/15%/20% long-term capital gain, and $1,500 of 28% capital loss. Which of the following is correct?

a. The $1,500 loss will first be offset by the $4,000 short-term gain.
b. The $4,000 short-term gain will first be offset by the $5,000 long-term gain.
c. The $1,500 loss will first be offset by the $5,000 long-term gain.
d. The taxpayer will have a net short-term capital loss.
e. None of these choices are correct.

Answers

Answer:

The answer is "Choice c".

Explanation:

Initially, reimbursement would be achieved inside the long-term grouping of profits and losses as well as the short-term grouping of losses and gains. When these networks' results exhibit opposing values (it only is again and one a loss), their group outcomes were netted. There is still a net STCG of 4,000 USD as well as a net LTCG of 3,500 USD.

In the space provided, using the letters (a-e), indicate in which category of the statement of cash flows the preceding items would. After each item, indicate with a plus sign ( ) or a minus sign (-) whether the item would be reported as an increase / inflow or a decrease/ outflow.
The following information relates to the Marshall Company for 2010:
Gain on sale of land $ 800
Bond premium amortization (by the issuer) 300
Decrease in accounts payable 700
Increase in prepaid expenses 100
Net income 9,000
Purchased equipment 10,000
Increase in salaries payable 400
Proceeds from sale of land 5,000
Decrease in inventories 1,100
Payment of dividends 600
Depreciation expense 1,000
Required:Compute net cash provided by operating activities for the Marshall Company for 2010.

Answers

Answer:

Particulars                                                                  Amount

Cash Flows from Operating Activities

Net Income                                                                  $9,000

Adjustments to reconcile net income to

Net Cash flows from Operating Activities

Depreciation Expense                                  $1000

Gain On Sale of land                                     ($800)

Decrease in accounts payable                     ($700)

Increase in prepaid expenses                      ($100)

Increase in salaries payable                          $400

Decrease in Inventories                                 $1100

Amortization of bond premium                     ($300)   $600

Net Cash flows from operating activities                $9,600

Other Questions
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