An emotional bank account is a good tool to use when...

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Answer 1

An emotional bank account is a good tool to use when you need to build relationships.

What is an emotional bank account?

Every time a manager says something encouraging, shows respect, invests in someone as an individual, assists someone in a tough circumstance, makes time for them, and so on, they are depositing money into that person's emotional bank account.

The consequences of these deposits will assist to modify that connection over time.

A metaphor for the amount of trust that has been built up in a relationship is an emotional bank account. It's the sense of security you enjoy with another individual.

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