a. Read the case carefully and complete the proposal by filling in the correct sentence NUMBERS. (Some parts of the proposal will have more than one sentence) Do not copy the sentences; do not add your own ideas.
TGI Fridays Co.:
1.In 1965, TGI Fridays opened its first location in New York City offering high-quality, authentic American food and drinks backed by genuine service. 2.Bringing people together to socialize and celebrate the spirit of "Friday" is core to their promise that ‘In Here, It's Always Friday’.
3.The company then created an expansion strategy to meet the increasing demand. 4.Fridays restaurants currently comprises 889 restaurants in 60 countries. 5. But with expansion the organizational environment is becoming more and more complex. 6.In a vastly competitive environment, where Fridays restaurants are always experiencing a change, it becomes more and more difficult to keep strict control. 7. In the presence of a large workforce, the need for control becomes increasingly crucial.
8. However, Fridays Co. reported 35% drop in earnings for the second quarter of 2017.
9. In an attempt to understand the causes of such drop, Fridays company has discovered that customer satisfaction massively dropped.10 While gathering information related to the reasons behind the major drop in customer satisfaction, the following comments were given from the customers. 11. Many complaints about inappropriate staff behavior. 12. Many complaints about food quality. 13. Long waiting time. 14. Employees are not taking care of hygiene and cleanliness. 15. In general, they confirm that the food and service quality are below the standards set by the company. 16.The following comments were given by the restaurant staff: Salary is different for the same levels in different restaurants. 17. Nobody cares about how we feel. 18. High staff turnover pressure on existing serving staff and managers. 19. Fridays needs for transformation to re-gain customer trust. 20.Fridays Co. should adapt its customer research model in response to demand, with ’pace of experience’ which become the lead measure. 21.The working hours and pay scale of the staff must undergo revision. 22.The restaurant also should start training ensuring all staff reach a minimum standard. 23.Menu should be refreshed, and healthy options should be considered.
24. Fridays Co. is now under a real threat of going out of business.25. It may be labelled as junk food suppliers and poor service provider if changes are not made.




Category
Sentence Number

Analysis of the problem:



The Reasons:



Proposed Solutions:


Risk to the organisation if the proposed changes are not made:



b. Read the sentences below and decide the function of each sentence by specifying which states a claim and which states a support. Fill your answers in the blank boxes.

Sentence
Function
1. It is often assumed that firms are simply concerned to maximize profits: that they are not concerned with broader issues of social responsibility.

2. It is then argued, however, that competitive forces could result in society benefiting from the self-interested behaviours of firms: i.e. that profit maximization will lead to social efficiency under conditions of perfect competition and the absence of cost.

3. But, as we have seen, in the real world, markets are not perfect and there is often cost.

4. Many forms of market failure can be attributed directly to business practices that could not be classified as ‘socially responsible’: advertising campaigns that seek to misinform or in some way deceive the consumer; monopoly producers exploiting their monopoly positions through charging excessively high prices; the conscious decision to ignore water and air pollution limits; knowing that the chances of being caught are slim.

Answer:

a.

Analysis of the problem:

5,6,7,8

The Reasons:

9,11,12.13.14.15,16,17,18

Proposed Solutions:  

19,20,21,22,23

Risk to the organisation if the proposed changes are not made:

24,25

b.

1.claim It is often assumed that firms are simply concerned to maximize profits: that they are not concerned with broader issues of social responsibility.  

2.support It is then argued, however, that competitive forces could result in society benefiting from the self-interested behaviours of firms: i.e. that profit maximization will lead to social efficiency under conditions of perfect competition and the absence of cost.

3.claim  But, as we have seen, in the real world, markets are not perfect and there is often cost.

4.support  Many forms of market failure can be attributed directly to business practices that could not be classified as ‘socially responsible’: advertising campaigns that seek to misinform or in some way deceive the consumer; monopoly producers exploiting their monopoly positions through charging excessively high prices; the conscious decision to ignore water and air pollution limits; knowing that the chances of being caught are slim.

Explanation:

there are key words indicators in every sentence.

Question 13
Give the literal meaning of 'the sun is a leaping fire
(2 marks)​

she tears paper into passive voice​

Stargirl explained to Leo that by placing pebbles in her happy wagon, she
O A. could change the outcome of an event.
O B. kept track of her happy and sad days.
O c. didn't worry about tomorrow.
O D. could alter what she planned to do

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Did the baseball player say, “I can do the splits”


Did the baseball player say, “I can do the splits?”


Did the baseball player say, “I can do the splits”?

Which statement reflects a theme that is developed in the
passage?
A. People are frequently abandoned by those they love.
B. Individuals are unable to control their fate.
C. Physical beauty makes people take risks.
D. Meaningful relationships are rewarding.

A man walks into a restaurant and the waiter says, “Good day, Admiral.”
Why did the waiter call the man an Admiral?

Which sentence about cover letters makes the most sense?
O A. Trey listed previous jobs in his cover letter, which he explained in
his résumé.
B. The executive's cover letter let the employees know about their
bonuses
C. The job application site asked Lupe for a cover letter, so he
attached one.
D. Professor Nguyen searched the cover letters but couldn't find her
research

two diary entry's first indicate how you felt before you received academic report and the other express how you felt after receiving your report​

Which of the following sentonces usos punctuation correctly?
OB. The controversy over whether to teach children phonics or whole language should not be an either,
or proposition
OA. The controversy over whether to teach children phonics or whole language should not be an
eitherfor) proposition
OC. The controversy over whether to teach children phonics or whole language should not be an
either or proposition
OD. The controversy over whether to teach children phonics or whole language should not be an
eitherfor) proposition.

URGENT!!! 20 pts Read the passage.

Anything is to be preferred or endured rather than marrying without Affection; …

Which type of persuasive appeal does Jane Austen use in this passage from “On Making an Agreeable Marriage”?


logical


emotional


ethical

I checked my email in (an) internet café or internet café ?

3. You purchase 100 shares of stock for $40 a share. The stock pays a $2 per share dividend at year-end. a. What is the rate of return on your investment if the end-of-year stock price is (i) $38; (ii) $40; (iii) $42? b. What is your real (inflation-adjusted) rate of return if the inflation rate is 4

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Which of the following is a primary source of literature A. BOOKS B. ENCYCLOPEDIA C. INTERVIEW D. JOURNAL

what is gander based violence​

make adverbs from adjectives.
The baby is sleeping.............(sound).​

Choose the correct answer that completes the sentence
Somewhere is a place where __relationship will be accepted, but for now
still searching
Otheir, they're, there
they're, their, there
there, their, they're
Otheir there, they're
there, they're, their​

How do advertisements influence viewers to buy a product

The suspense of a story usually reaches its peak during the

Characters, dialogue, props, and other elements of drama work together to create an illusion of reality.
What is this illusion called?

E
ОО
ESS
TCASOS
Write a speech you would give to the people in your community on how to keep the
environment clean.​

tips of proposal of toast​

which two sources are secondary sources for an essay of World War II ?

My doctor explain to a daily walk is healthy which of the following visit by this its to include a prepostitional phrase

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against the
lation you have chosen
• Describe TWO ways in which the above law protects citizens against human
right violations
How can discussions, projects camnain​

Which sentence is an example of a concrete st What are some of the argument's weaknesses? Do these weaknesses involve logical fallacies, misuse of evidence, lack of evidence, poor consideration of the needs of the audience, or something else? What are some examples?

Attempt justification of the title of Neto's poem in relation to its content.​

PLEASE HELP!!!! WILL GIVE BRAINLIEST!!!

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